Please allow 10 business days of processing time
For pre-order items, shipping time will depend on the estimated showing time and we will be in touch with any exceptions.
Once your order has been processed and shipped, you will receive a notification email from firstname.lastname@example.org with the courier and tracking number
Free shipping for orders over $500 USD
$25 flat-rate shipping for orders under $500 USD
Note that the buyer is responsible for any applicable local tax and fees with their country.
Please contact us by email at email@example.com if you have any questions.
RETURN & EXCHANGE POLICY
Get in touch with us at firstname.lastname@example.org for any assistances.
We accept exchanges for the same item in a different size under the following conditions:
The request for exchange should be made within 7 days of delivery
Be in its original, unused, unaltered, and unwashed condition
Be returned with original tags and packaging
Please note that original shipping fees are not refundable
Pre-orders and custom creations are not eligible for return or exchange
LETOIT reserves the right to reject returns that do not comply with our policy
Returns that do not adhere to the policy may be sent back to the original shipping address at our discretion
We understand that there may be exceptional circumstances that require special consideration.
If you believe you have an exceptional circumstance, please contact us and we will do our best to find a solution that works for you
Thank you so much for your support! We hope you enjoy the pieces. - the LETOIT team